STF Aurora Sky Station - världens bästa ljusupplevelseDatum: Torsdag 29 nov 2018 - lördag 23 mar 2019 Visa karta
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Våra senaste 32 gäster svarar:
onsdag 28 mar 2018
"WE went out on a sleigh driven by snow mobile. we travelled a long way, stopped on a lake and saw some amazing lights"
5 Utmärkt, rekommenderad Recenserad onsdag 28 mar 2018
WE went out on a sleigh driven by snow mobile. we travelled a long way, stopped on a lake and saw some amazing lights
"Poor alternative program"
2 Dålig Recenserad fredag 16 mar 2018
We have booked the Exclusive Dinner with a visit of the Aurora Sky Station - with the intention to have some hours available outside of light pollution to take pictures of the Northern Lights.
A couple of weeks before our trip we received an email, telling us that the chair lift is not working. Therefore an alternative program after the dinner was set up, heading out to the mountain huts in STF Abiskojaure, 15 kilometers along the King’s trail in Abisko National Park. As this still met our intention to be in a remote place for photography, we did not cancel the booking.
Before dinner we checked with the guide, who told us that we will go out with the motor sledge and that there will be time for taking pictures.
Reality however was, that we went on a 40 minute motor sledge tour in the darkness with a pause of 15 min. and then returned back to the hotel.
We skipped the rest of the program and hiked ourselves to a nearby place for our photos of the Northern Lights, struggling with the high light pollution this evening.
With this knowledge beforehand we would have canceled the trip - our intention was not met at all and the price for this set up alternative program was definitely way to high.
"Sky Station is closed"
4 Mycket bra Recenserad torsdag 1 mar 2018
Sky Station was closed and while the substitute activity was nice, it was very expensive for the substitute activity
"Visit to Aurora Sky Station"
4 Mycket bra, rekommenderad Recenserad tisdag 30 jan 2018
The Sky Station was closed because the lift was broken. We felt the alternative package which we did was expensive for what we did. The guide gave us a talk on the Northern lights and then we walked from the tourist station for about 15 mins towards the lake.
"Poor response rate by STF customer service"
3 Genomsnittlig Recenserad söndag 28 jan 2018
The customer service of STF is very poor in responding to email inquiries and updating customers.
There were 2 incidences where I emailed - on the first emai requesting to change the date of my booking - no reaponse from STF. i had to call long distance in order to change the date.
2nd, i opted for cancellation for refund since the chair lift was not working on my booked date - only received 1 email asking for confirmation of my name which I responded then no more update if my refund was being processed.
I also inquired if they will refund my transfer to/from the hotel that I booked with them and there was no response until now and that was on Jan 23 and today is the 27th.
I am very disappointed with the service
"Dansande norrsken i stjärnklar polarhimmel!"
5 Utmärkt, rekommenderad Recenserad onsdag 24 jan 2018
Helt suverän hike till Torneträsk. Mäktigt att stå på isen och se hela himlarymden.
Gott och familjärt med varm lingdricka framför brasan efteråt.
"Our guide Cecilia made our night great, despite no Aurora Sky Station"
3 Genomsnittlig, rekommenderad Recenserad fredag 19 jan 2018
The chairlift was broken to the Aurora Sky Station so we had dinner in the STF Tourist Station which was amazing. Afterwards, we walked out to a clearing to watch the Northern Lights, which did show themselves! Cecilia, our guide, was terrific and made the experience worthwhile. The only criticism I have is that our evening should have been offered at a reduced cost, because of the missing Sky Station portion of the evening. Everyone else canceled but we were the only two people to soldier on. At $500 for two people, it is a hefty price to pay for the inconvenience.
4 Mycket bra, rekommenderad Recenserad torsdag 18 jan 2018
We weren't aware of the time frame it would take on the Chairlift.
Trick for the chairlift is to go last - that way you won't be stoping and starting while everyone gets on and you won't be frozen by the time you reach to top or bottom depending on which way you are heading
4 Mycket bra, rekommenderad Recenserad måndag 15 jan 2018
It was an interesting experience onto the Sky Station. We've got some nice pictures. Unfortunately, we didn't get to see northern lights due to the weather. The staff were very kind and helpful. Overalls and boots were provided and very important for a good hiking on top.
2 Dålig Recenserad fredag 12 jan 2018
They cancel us 1 day before arriving and gave us some dull walk on the woods that honestly i could have done myself. For what we paid they could have at least offer a decent red torch to us but not even that. Im really disapointed.
The guide did her best under the circumstances but honestly I felt ripped off